TERMS AND CONDITIONS OF PURCHASE
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These general contracting conditions apply to
The Seller is a business unit belonging to JordanStockX.
Any communication may be directed to the registered office or the
The Seller is engaged in distance selling, preferably online, online sales.
- Contents and information provided on the website
The Seller reserves the right to modify the commercial offer
presented on the website (modifications on products, prices,
promotions and other commercial and service conditions) at any time. The Seller makes every effort within its means to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times beyond the control of The Seller, it will be corrected immediately. If there is an error
typographical in any of the prices shown and a customer has made a purchase decision based on said error, the Seller will notify the customer of said error and the customer will have the right to rescind his purchase at no cost on his part.
The contents of the website The Seller may, on occasion,
display provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel their purchase at no cost on their part.
The Seller is not responsible, directly or indirectly, for any of the information, content, statements and expressions contained in the products marketed by the Seller. Said responsibility rests at all times with the manufacturers or distributors of said products. The customer understands that the Seller is a mere intermediary between him and said manufacturer or distributor.
- Sales system
4.1 To place an order, the customer must be 18 years old
at least age. If you are a minor, ask your parents or
legal guardians who place the order in your name.
However, if you are between 14 and 18 years old, you can request
Information about products and events. In any case, it is
It is recommended that you have your parents or legal representatives before browsing and/or registering on our websites or mobile applications so that they can explain any questions that may arise.
If you are under 14 years, please do not provide us with any personal information.
4.2 The Client must fill in the personal data form that
is found in our Online Stores (available 24 hours a day, every day), once you have accessed the page and clicked on the "finish order" button.
4.3 When the Customer finishes his order, we will send him an email with the number and the details of his order.
4.4 In case there is any problem with the shipment of the material, please
example due to problems with the manufacture of said product, or the discontinuation of the product, we will contact the customer as soon as possible to inform him of the situation and suggest alternative products that he may wish to purchase. Or propose the return of any sum of money that would have paid us for such products. The return of these sums of money will be the limit of our responsibility towards the Client, if it were impossible for us to supply the requested products for more information you can read our return policy.
4.5 The customer may cancel the order at any time and without
any additional cost, provided that it has not been invoiced and sent through the transport company. If the package had left our facilities, the customer may reject it with the carrier at the time of receipt.
4.6 The availability of products on the web changes
constantly and reflects the situation in real time. Adding an item to the shopping cart does not guarantee that it will be reserved for the customer, as other customers may have purchased it while they were browsing the web. At the time the payment process has been completed, the product is reserved for the customer.
4.7 We will make every effort to provide you with the
products listed in your order confirmation. However there may be times when we are unable to supply such products due to, for example, the products not being in stock. In these cases we will contact the Customer to inform him and perhaps suggest alternative products that he may wish to purchase. If you do not accept our suggestions, we will cancel your order in relation to the
products that we are unable to supply and we will refund any monies paid to us for such products. The return of these sums of money will be the limit of our responsibility towards the Client, if it were impossible for us to supply the requested products. On some occasions, the price of a particular product in our Online Stores may be wrong and a higher or even lower price than the corresponding price may be displayed due to a computer error. When this happens and if your order has been confirmed, we will contact the Client as soon as possible.
- Client's obligation
5.2 We will deliver the product once you have verified that the effective payment has been executed correctly.
5.3. We understand hours and days as hours and working days, thus excluding Saturdays and Sundays and holidays. If for any reason attributable to Jordan Stockx this period is exceeded, we will notify the Client of the incident and propose alternative solutions.
5.4. The Client agrees that he or another designated person will be at the address indicated to receive the package. In case of not being there the first time, the carrier will insist several times. If the order still cannot be delivered, it will be returned to us, with the consequent return to the Customer of the payment made less the shipping and return costs of the merchandise that will be borne by the Customer.
5.5. The Customer agrees to give the correct shipping address, in this case Jordan Stockx is not responsible for delays or returns caused by wrong or incomplete addresses, please make sure before processing your order.
- Payment method
- Payment by credit / debit card
If you opt for card payment, the Customer's order may not
be taken into account and will not be processed until the payment has been
authorized by your bank or savings bank. Online payment by credit card is made through the "Secure Socket Layer" security system, which encrypts your bank details when they are transmitted over the internet. For security reasons, JordanStockX verifies all orders paid by bank card. We accept cards from American Express, Maestro and any Visa and Mastercard registered in the secure payment system Verified by Visa.
- Payment on delivery (NOT AVAILABLE)
The customer must make the payment of the total order to the courier
from the transport company, when you receive that order. * Cost
Additional service 10 € Being delivery times of 10 days
weekdays approx. JordanStockX is not responsible for delivery times as it depends on said transport company.
* The customer agrees to receive your order, to reject the order
€ 20 will be claimed for shipping and handling costs, where you must
make the payment by bank transfer where JordanStockX will
provide the IBAN account number to make the aforementioned debit.
- Payment by Bank Transfer
The Client must make the transfer to the account that will be indicated in a timely manner.
IMPORTANT: As a concept of the transfer you must indicate the
reference that will be indicated at the end of the order. In case of no
Having indicated this reference, the order will be canceled and you will be
will return the money after 5 days.
IMPORTANT: For payments by bank transfer, the products are not reserved until receiving the account deposit.
- Payment for Bank Income at ATMs of our entity or other entities in collaboration with it.
The Client must make the deposit in the account that will be indicated in a timely manner.
IMPORTANT: As a concept you must indicate the order number that will be indicated at the end of the order. If you have not indicated the order number, the order will be canceled and the money will be returned after 5 days.
IMPORTANT: For income payments, the products are not reserved until the account is received.
- Form, expenses and delivery time
7.1. We will send the Customer their products to the delivery address that appears on their personal data form. You can access our shipping policy for more information.
7.2. On the website, specifically in the shopping cart, the amount of shipping costs is indicated before the purchase.
7.3 If the item indicates “in stock” when ordering, the deadline
Between the completion of the order and the date of the first presentation
of the transport company employee in the determined place
corresponds to the sum of 2 elements:
- The preparation period (2 to 5 working days): validation of the
payment + preparation of the order + receipt of the package by the employee of the transport company.
- The delivery time of the order by the transport company. You will be informed from the beginning of this period from the receipt of the e-mail "Sent" the delivery time usually takes between 15-45 business days.
7.4 We will deliver the product once you have verified that the effective payment has been executed correctly.
7.5 We understand the hours and days as hours and working days,
thus excluding Saturdays and Sundays and holidays. Yes for
any cause attributable to JordanStockX.
This period will be exceeded, we will notify the Client of the incident and propose alternative solutions.
7.6 The Client agrees that he or another designated person will
meet at the indicated address to receive the package. In case of not being there the first time, the carrier will insist several times. If the order still could not be delivered, it will be returned to us, with the
consequent return to the Customer of the payment made less the shipping costs or return of the merchandise that will be borne by the Customer, being an amount to be deducted from €15 on the amount of your order.
7.7 The Client undertakes to correctly give the address of
shipping, in this case JordanStockX is not responsible for delays or returns caused by wrong or incomplete addresses, please make sure before processing your order.
- THE RIGHT TO RETURN OF PRODUCTS AND WITHDRAWAL
8.1 If the Customer is not satisfied with the product
purchased, you can return the product to us and arrange a refund with JordanStockX within 14 days.
8.2. No refunds can be made for changes in size, color, texture or any other aspect that the client considers after 14 days.
8.3 As far as possible the product must be returned in its
Outer box or original packaging and well protected to prevent damage in transit. Otherwise, the products will be depreciated and the customer will be notified once the return is received. In addition, all the original documentation must be included, just as it was received at home.
For these purposes, JordanStockX informs that the Consolidated Text of the General Law for the Defense of Consumers and Users (TRLGDCU) establishes several options to be able to exercise the right of withdrawal. Among them, it contemplates the possibility of doing so by filling out a form electronically. In order to shorten the times and so that you can make the return in a comfortable way and without delay, from JordanStockX we advise you to make use of that option and fill out the withdrawal form.
In accordance with current legislation, it is possible to terminate the contract concluded, without justifying such decision and without penalty of any kind, within a period of 14 calendar days from the receipt of the merchandise by the customer.
8.4. Once we receive the merchandise in our warehouse and after checking its status, the return of the product will be accepted and the amount will be reimbursed (agreed in section 11.1) according to the payment method made by the Customer:
- If the payment was made through a credit card, the amount will be paid on the same credit card.
- If the payment was made by transfer, we will request an account number to pay the amount.
8.5 The company is entitled to refuse any product
that does not come in the conditions suitable for subsequent sale. These
Products will be returned to the sender without notice.
- Customer Obligations
The client of The Seller undertakes at all times to facilitate
truthful information about the requested data in the forms of
user registration or order fulfillment, and keep them
updated at all times.
The customer agrees to accept all the provisions and
conditions set forth in these General Conditions of
Recruitment understanding that they collect the best service will
possible for the type of activity carried out by the Seller.
It also undertakes to keep confidential and with the
maximum diligence your personal access codes to our website.
The customer agrees to enable the delivery of the order
requested by providing a delivery address where it can be
delivered the requested order within the usual hours of delivery of goods (Monday to Friday from 10:00 a.m. to 13:30 p.m. and from 16:00 p.m. to 18:00 p.m.). In case of breach by the client of this obligation, the Seller will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.
- Applicable legislation and competent jurisdiction
This contract will be interpreted and will be governed in accordance with current Spanish legislation.
Mr. / Buyer of our website, before making your purchase
We want some concepts about what you are acquiring to be clear, since due to the infinity of queries that some interested parties have made to us about the replicas. The items that can be viewed on this website are non-original products, so they are counterfeit products or replicas distributed on the web and therefore we are not responsible for the use that may be given to them once their sale has been made. because once the purchase has been made, the purchaser accepts having been informed about his purchase, the type of material he has acquired, and the use that he may make of the purchased material remains under his responsibility.